Privacy policy

Privacy Policy

Last updated: May 17, 2026

BloomKids ("we", "us", "our") operates bloomkids.co.uk and provides Montessori and early learning toys to customers in the United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store, make a purchase, or contact us.

Please read this policy carefully. By using our store, you agree to the collection and use of information as described below.

Information We Collect

When you shop with us, we may collect:

  • Your name, email address, phone number and delivery address
  • Payment information (processed securely — we never store card details)
  • Order history and transaction details
  • Device and browsing information when you visit our website
  • Any messages or enquiries you send us

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and provide customer support
  • Send you promotional emails (you can unsubscribe anytime)
  • Improve our store and your shopping experience
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties who help us run our business, including:

  • Shopify (our store platform)
  • Payment processors (PayPal, Stripe)
  • Shipping and fulfilment partners
  • Marketing platforms (Facebook, Google) for advertising purposes

All partners are required to protect your information in accordance with applicable law.

Your Rights (UK GDPR)

As a UK customer you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict how we process your data
  • Withdraw consent for marketing emails at any time

To exercise any of these rights, contact us at support@bloomkids.co.uk and we will respond within 30 days.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and show relevant advertising. You can control cookies through your browser settings at any time.

Data Retention

We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. Order records are typically kept for 6 years in line with UK tax requirements.

International Data Transfers

Your information may be transferred to and processed in countries outside the UK, including China (our suppliers) and the United States (Shopify, Facebook, Google). Where required, we rely on Standard Contractual Clauses to protect your data during international transfers.

Children's Privacy

Our products are intended for children but our store is operated by and for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with personal information, please contact us immediately.

Security

We take reasonable steps to protect your personal information using secure servers and encrypted payment processing. However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

BloomKids Email: support@bloomkids.co.uk Phone: +974 5127 0012 Address: 114 Al Rayyah Street, Doha, Qatar Website: bloomkids.co.uk

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.