Contact Us

Get In Touch 🌸

We'd love to hear from you! Whether you have a question about an order, need help choosing the perfect toy, or just want to say hello — we're here to help.

📧 Email us support@bloomkids.co.uk We aim to respond to all enquiries within 24 hours, Monday to Friday.

📞 Phone +974 5127 0012 Available Monday to Friday, 9am–6pm (GMT)

📦 Order enquiries For questions about your order, delivery tracking or returns, please include your order number in your message so we can help you as quickly as possible.

📍 Business address BloomKids 114 Al Rayyah Street Doha, Qatar

🕐 Response times We respond to all emails within 24 hours on business days. During busy periods such as Christmas and sale events, response times may be slightly longer — we appreciate your patience!

Frequently asked questions

How long does delivery take? We deliver to all UK addresses in 8–15 business days. You'll receive a tracking number by email once your order is dispatched.

Is delivery free? Yes! We offer free shipping on all orders to the United Kingdom.

Can I return my order? Absolutely. We offer a 30-day hassle-free return policy. Contact us at support@bloomkids.co.uk to start a return.

My order hasn't arrived — what do I do? If your order hasn't arrived within 20 days of your dispatch notification, please contact us immediately and we'll investigate and resolve it for you.

Are your toys safe for children? Yes — all BloomKids products are sourced from suppliers who comply with UK toy safety standards. Our toys are BPA free and suitable for the stated age ranges.